Facebook’s fake news experiment backfires

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Facebook’s fake news experiment backfires

A Facebook test that promoted comments containing the word fake to the top of news feeds has been criticised by users.

The trial, which Facebook says has now concluded, aimed to prioritise “comments that indicate disbelief”.

It meant feeds from the BBC, the Economist, the New York Times and the Guardian all began with a comment mentioning the word fake.

The test, which was visible only to some users, left many frustrated.

The comments appeared on a wide range of stories, from ones that could be fake to ones that were clearly legitimate. The remarks, which would appear at the top of the comments section, came from a variety of people but the one thing that they had in common was the word fake.

“Clearly Facebook is under enormous pressure to tackle the problem of fake news, but to question the veracity of every single story is preposterous,” said Jen Roberts, a freelance PR consultant.

“Quite the reverse of combating misinformation online, it is compounding the issue by blurring the lines between what is real and what isn’t. My Facebook feed has become like some awful Orwellian doublethink experiment.”

Many on Twitter also expressed annoyance.

In a statement, Facebook told the BBC: “We’re always working on ways to curb the spread of misinformation on our platform, and sometimes run tests to find new ways to do this. This was a small test which has now concluded.

“We wanted to see if prioritising comments that indicate disbelief would help. We’re going to keep working to find new ways to help our community make more informed decisions about what they read and share.”

Facebook has been under enormous pressure to deal with the issue of fake news since it was singled out as one of the main distribution points for hoax stories during the US presidential election.

In August it promised to step up its efforts to fight fake news by sending more suspected false stories to fact-checkers.

It also launched a new feature that published alternative news links beneath suspect articles.

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