Managed I.T Services

Gigacycle > Services > Managed I.T Services

MANAGED I.T SUPPORT

As one of the leading I.T disposition providers in the UK we have the technical ability and capacity required to benefit any organisation with our managed I.T support services.

 

Continuing to work under the high level of secure accreditation that we already have, our experienced and qualified staff can outsource your daily I.T headaches with fully manages solutions including:

 

  • Managed backups
  • Live anti-virus monitoring
  • Proactive maintenance
  • Site visits & audits
  • Live support & managed incident ticketing systems
  • Change & transition management

 

Multi-site organisations can often experience a financial and human resource headache as their systems grow and the need for managed I.T support takes its toll on P&L sheets. We aim to take those costs away from organisations. Our pricing structure is defined per desk so no matter how much your requirements grow you will continue to receive a high quality service.

WHAT WE OFFER

Per Desk, Per User

Our managed support is highly scalable, designed to remain cost effective with a constant level of high quality service.

Managed I.T Support

Our own full time, UK based support technicians provide a fast knowledge-base of support when required with our intuitive ticketing system.

Managed Backups

Backups managed remotely with schedules that maximise productivity, with data stored in ISO 27001 systems & facilities.

Secure Data Services

All data handled by us is contained with in one of the most secure systems and infrastructure in the UK.

Antivirus & Threat Detection

Remotely managed Antivirus systems ensure your endpoints are safe and active threat detection mitigates data breach risks,

Change Management

Our account managers are qualified to facilitate any change requirements relating to all information systems.

Site Audits

Our technicians and service delivery managers will provide frequent on-site audits to ensure our systems are optimised to your workflow.

PRINCE2 Practitioners

Our account managers are also PRINCE2 Practitioners and can provide a flexible, adaptive framework for any project thrown at them.

EXPERIENCE & ACCREDITATIONS

Gigacycle work closely with many clients across the UK to provide a managed I.T services to a highly bulletproof and regulated standard. We currently work within the NHS, Government Sectors, FTSE 100 companies and education sectors.

Gigacycle has a wealth of knowledge and experience in managed I.T support, life-cycle management, risk management, I.T Compliance,  information governance and secure asset disposal.

Our account managers and service delivery managers are certified PRINCE2 Practitioners, providing a project management framework that is highly adaptable to your organisation’s workflow and structure. We work to ISO 9001, ISO 14001 and ISO 27001 standards across all of our operations.

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