Managed I.T Services

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MANAGED I.T SUPPORT

As one of the leading I.T disposition providers in the UK we have the technical ability and capacity required to benefit any organisation with our managed I.T support services.

 

Continuing to work under the high level of secure accreditation that we already have, our experienced and qualified staff can outsource your daily I.T headaches with fully manages solutions including:

 

  • Managed backups
  • Live anti-virus monitoring
  • Proactive maintenance
  • Site visits & audits
  • Live support & managed incident ticketing systems
  • Change & transition management

 

Multi-site organisations can often experience a financial and human resource headache as their systems grow and the need for managed I.T support takes its toll on P&L sheets. We aim to take those costs away from organisations. Our pricing structure is defined per desk so no matter how much your requirements grow you will continue to receive a high quality service.

WHAT WE OFFER

Per Desk, Per User

Our managed support is highly scalable, designed to remain cost effective with a constant level of high quality service.

Managed I.T Support

Our own full time, UK based support technicians provide a fast knowledge-base of support when required with our intuitive ticketing system.

Managed Backups

Backups managed remotely with schedules that maximise productivity, with data stored in ISO 27001 systems & facilities.

Secure Data Services

All data handled by us is contained with in one of the most secure systems and infrastructure in the UK.

Antivirus & Threat Detection

Remotely managed Antivirus systems ensure your endpoints are safe and active threat detection mitigates data breach risks,

Change Management

Our account managers are qualified to facilitate any change requirements relating to all information systems.

Site Audits

Our technicians and service delivery managers will provide frequent on-site audits to ensure our systems are optimised to your workflow.

PRINCE2 Practitioners

Our account managers are also PRINCE2 Practitioners and can provide a flexible, adaptive framework for any project thrown at them.

EXPERIENCE & ACCREDITATIONS

Gigacycle work closely with many clients across the UK to provide a managed I.T services to a highly bulletproof and regulated standard. We currently work within the NHS, Government Sectors, FTSE 100 companies and education sectors.

 

Gigacycle has a wealth of knowledge and experience in managed I.T support, life-cycle management, risk management, I.T Compliance,  information governance and secure asset disposal.

 

Our account managers and service delivery managers are certified PRINCE2 Practitioners, providing a project management framework that is highly adaptable to your organisation’s workflow and structure. We work to ISO 9001, ISO 14001 and ISO 27001 standards across all of our operations.

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Gigacycle IT Asset Disposal Computer Recycling Computer Disposal Data Erasure Data Destruction WEEE Disposal

Accredited by ADISA with a distinction.

ADISA is an organization that recommends standards for safely disposing of I.T equipment while minimizing the risk of exposure and misuse of any sensitive data stored on that equipment.

Gigacycle IT Asset Disposal Computer Recycling Computer Disposal Data Erasure Data Destruction WEEE Disposal

Registered Waste Carrier

You must register for an Environment Agency Waste Carriers Licence if you transport waste as part of your business. We transport W.E.E.E (waste electrical and electronic equipment).

Gigacycle IT Asset Disposal Computer Recycling Computer Disposal Data Erasure Data Destruction WEEE Disposal

ISO 9001 Registered Firm

ISO 9001 is a certified quality management system for organisations who want to prove their ability to consistently provide products and services that meet the needs of their customers and other relevant stakeholders.

Gigacycle IT Asset Disposal Computer Recycling Computer Disposal Data Erasure Data Destruction WEEE Disposal

Blancco Certified Erasure

Blancco provides us with complete visibility to monitor activities and provides us with 100% certified, tamper-proof audit reports that our clients can access. Blancco erasure software is NCSC approved and accredited by ADISA.

Gigacycle IT Asset Disposal Computer Recycling Computer Disposal Data Erasure Data Destruction WEEE Disposal

ISO 27001 Registered Firm

ISO 27001 is a specification for an information security management system - a framework of policies and procedures that includes all legal, physical and technical controls involved in an organisation's information risk management processes.

ICO Registered

The Data Protection Act 1998 requires every organisation that processes personal information to register with the Information Commissioner’s Office (ICO), unless they are exempt. Failure to do so is a criminal offence. We are registered with the ICO.

NCSC Approved Erasure

NCSC is the UK government's national technical authority for information assurance (IA). It protects the UK by providing policy and assistance on the security of communications and electronic data, in partnership with industry and academia.

Gigacycle IT Asset Disposal Computer Recycling Computer Disposal Data Erasure Data Destruction WEEE Disposal

ISO 14001 Registered Firm

ISO 14001 is the principal management system standard which specifies the requirements for the formulation and maintenance of an EMS. This helps to control your environmental aspects, reduce impacts and ensure legal compliance.